Customer support

We are committed to providing friendly, reliable and knowledgeable support, so you can stay focused on delivering high-quality patient care.

Specialist support for peace of mind

Order enquiries and product guidance

Our experienced team can help you identify the most suitable equipment and services for you; whether that be product specifications, technical queries or bespoke order requirements, our specialists will guide you through every step.

Delivery and Tracking

If you have questions about dispatch dates, delivery schedules, or tracking information, we can provide clear updates to ensure your delivery arrives as expected.

Opening times

Monday-Thursday: 9:00-17:00
Friday: 9:00-16:00

Telephone

Contact us with ease You can reach us by phone or email, with our dedicated support team ready to assist you.

For any urgent requests, including time-sensitive orders, please contact us by phone so we can assist you as quickly as possible.

Returns and Refunds

In the unlikely event that you need to return an item or report an issue; we will work with you to resolve it promptly and minimise any disruption to your service.

Please complete our Returns & Refunds form below to request an RMA number.

Order Information

Product Information & Reason for Return

Arrange a Call

Medical Trolleys